Called BT again this morning as I still hadn't been called back. This time they informed me that my line had been active since the third!!!!!
The lack of dial tone kind of indicated that this was not the case. BT then did a quick check, acknowledged there was a fault and have booked me an engineer for tomorrow afternoon. Surely they should check a line when they activate and call the customer straight away if there is a problem rather than just leaving us in the dark?
Oh well, fingers crossed that I'll have a working phone and internet by the weekend.
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