Thursday, 2 October 2008

Back to work and grrrrrrrrrr BT

Went back to work today, was nice to be back in the saddle so to speak.

Sophie called me to say that the net connection was down again. I called BT to complain only to be told that my case still hadn't been referred to the wholesale team. I was NOT a happy bunny. Stressed how important it was that this is resolved ASAP and then not long after my call I got an automated message saying BT would be in touch within 48 hours. It's a start I suppose. They had better sort it out soon though or I'll really get upset.

No comments: